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Tenant Information
If you are interested in applying for a rental property please visit TENANTS for more information on how to submit your application.
Submit a maintenance request here – TENANTS
If you require emergency maintenance outside of normal business hours please consult your tenant pack for a list of authorised tradespeople. Or Click Here
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What is considered an emergency repair under the Act?
Emergency repairs are those that could cause injury to tenants or damage to the property, and may include:
- Broken or burst water pipes
- A serious roof, or gas, leak
- Dangerous electrical faults, dangerous powerpoints, loose wires etc
- A blocked or broken toilet (if a second toilet is not available)
- Faults or damages that make the premises unsafe or insecure
- Faults likely to injure a person, cause damage or extreme inconvenience
- Hot water service failure on a weekend, or long weekend (this would not be considered an after-hours emergency if this occurs on a week night)
- Failure or breakdown of an essential service or appliance for water or cooking
- Failure or breakdown of the gas, electricity or water supply
- Serious storm, fire or impact damage (i.e. impact by a motor vehicle)
Should an emergency repair be required during business hours, please contact your Licensed Manager directly. If this occurs outside of business hours, please consult your tenancy pack for a list of emergency tradespeople.
Emergency Contact Information
ELECTRICAL – SMS ELECTRICAL INDUSTRIES (JOEL) 0410 969 669
ELECTRICAL – FUZZUS ELECTRICAL & DATA (FUZ) 0403 539 439
PLUMBING – MOYLE PLUMBING & GAS FITTING (RICHARD) 0416 125 317 / (07) 07 3807 7327
PLUMBING – PAC GAS & PLUMBING (PETER) 0403 274 005
OTHER – RAPID RENOVATIONS (NICK) 0418 154 690
OTHER – GRANT STEVENS 0412 986 033